Customer Relationship Management : ensure your customers remain loyal and profitable


Customer Relationship Management

Improve direct sales through customer intimacy 

General Services:
  CRM Services Overview
  Relationship Management
      CRM Services
      PRM Services
      Portal Services
  Project Management
  Sales Configuration
  Sales Effectiveness
  Web Effectiveness
  Technology Effectiveness
 General Information:
  Case Studies
 Associated Links & Articles:
  Internet Promotion

Customer Relationship Management Services

Our CRM Services will focus on all interactions between your business and customers, with a view to improve revenue streams and reduce cost.

 Customer Relationship Management recognises:

   Each customer’s requirements are unique
   Information should be provided in a consistent & accurate manner
   Success is measured by customer acquisition, retention and profitability
   A CRM strategy must encapsulate and consolidate information across the   entire enterprise

 Customer Relationship Management will examine how you:

   Generate new customers
   Sell to your customers
   Retain existing customers
   Support existing customers
   Analyse sales effectiveness
   Introduce product/price information

 Customer Relationship Management will improve:

   Campaign management
   Opportunity tracking
   Contact management
   Unassisted selling
   Up-sell/cross-sell opportunities
   Support & services

  mail ENHANCE
Baan CRM
Enhance your iBaan CRM solution
See how ENHANCE is helping Baan users with their CRM solutions...
CRM Training
invest in your workforce and increase efficiency
Use our CRM training to increase the effectiveness of your workforce...
Allow YourAmigo™ to index your database for search engine access
Amigo's unique ability to increase sales revenue through the internet...
Customer Relationship Management From Enhance